NKAR privacy and customer protection policy

  • NKAR Travels & Tours (Pvt) Limited is committed to protect all personal information disclosed and wish to make you aware of how we manage your information that we receive from this website.
  • Our website is not meant for persons under 18 years of age. We would not knowingly acquire personal information from or about children. We shall also refrain from knowingly marketing our product or services to children.
  • The domain name information collected is to help the management to improve the efficiency and quality of the site. It is certainly not intended to identify you in person but in general it is meant for us to know the number of visits and the average time spent, the number of pages viewed, etc. by our potential clients. This information is collected to evaluate the use of our site whereby we can make the decision to improve or change the content of the site.
  • If we collect any other information of yours, we usually advice you at that point. This information is collected to respond to your inquiries or to advice you of offers that can be used for your advantage.
  • The collected personal information such as name and email ID etc will not be shared with any other e-marketing company or promotional institutions. However we shall share your information with our tourism related sister companies to allow you to benefit from their promotions etc.
  • We shall not sell, lease, rent or share your personal information with any other company’s use for their marketing.
  • If you make a request to decline to accept any offer from our sister companies or from NKar we would not include your details for such regular communication databases. In the circumstances we will use your information only to respond to your inquiry.
  • We will do our best to protect your account from fraud.
  • We are linked to other sites with good privacy and policy standards. However we are unable to take responsibility on general security or practices of other sites.

We follow the following procedures for a more secure transaction

  • All credit/debit card payments will enjoy the protection of HSBC’s Secured e-Payment System.
  • You need not disclose your credit/debit card details to our staff. Instead we will send you the link to our payment gateway and then you may go on to HSBC’s secured site and make the payment.
  • NKAR’s in-house IT team protects our network with regular updates of firewall, anti virus protection and ADWARE.
  • NKAR follows all good practices when discarding printed documents or discarding installed or portable storage devices.
  • All touring and flying information of our valued customers are kept securely and confidentially.
  • NKAR holds membership with IATA, PATA, JATA, SLCB, SLTB, SLAITO and TAASL. All of the above do look into the in depth quality standards that in turn help us in offering our valued clients the utmost safety and security.
  • Whilst on tour we recommend that you encash money only from ATMs and in case of payment using your credit/debit card do not allow anyone to take the card away from your sight.
Be comfortable as you are even when on holiday

Nilmin Nanayakkara
Managing Director